Problem:  On a DS1000/2000 phone system callers are sent directly to a users mailbox instead of ringing the NEC phone and then going to a mailbox.  Dialing or inter-coming  the phone extension number causes the phone to ring as normal. Solution: This is typically caused when the NEC DS2000 or NEC DSX user inadvertently puts [...]

Our experienced technicians can troubleshoot, repair and fine tune your NEC DS1000 and DS2000  telephone system programming.   Most telephone system programming issues can be resolved by our technicians walking you through the programming steps over the telephone.  We also offer remote programming via a webmeeting. Things you should know: A detailed description of the [...]

To change the time and date on a NEC DS1000 or DS2000 telephone system using a NEC 22-BTN Display Tel or a NEC 34-BTN Display Tel follow these steps: Locate extension 300 (You can get the extension number by pressing 6 with the phone in an idle state). With the phone in an idle state [...]

DS2000 User Guides DS2000 multibutton feature guide DS2000 phone quick reference guide DS2000 System Guides DS2000 Harware Manual – Descriptions of the NEC DS2000 components and hardware. DS2000 Software Manual – Instructions for programming the NEC DS2000 phone system. Voice Mail Guides DS2000 Intramail Manual – NEC DS2000 and  DS1000 Intramail Programming Guide. DS2000 Intramail [...]

STEP 1: WITH THE HANDSET IN THE CRADLE PRESS ICM, DIAL 700. “please enter the mailbox number” STEP 2: DIAL 300 “you have no new messages” STEP 3: DIAL 72 “welcome to the system administrator menu” STEP 4: PRESS THE BUTTON UNDER INST (OR NEXT TO INSTRUCTION ON A 34-BUTTON SUPER DISPLAY PHONE) “please enter [...]

STEP 1: WITH THE HANDSET IN THE CRADLE PRESS ICM, DIAL 700. “please enter the mailbox number” STEP 2: DIAL 300 “you have no new messages” STEP 3: DIAL 72 “welcome to the system administrator menu” STEP 4: PRESS THE BUTTON UNDER INST (OR NEXT TO INSTRUCTION ON A 34-BUTTON SUPER DISPLAY PHONE) “please enter [...]

This will change which phones ring when a caller dials your phone number. It assumes a Plug & Play Phone System from TelephoneSystemsDirect.com but should work on any NEC DS2000. For technical support call 866-898-2303. At the phone you wish to change (either changing the phone to ring or stopping the phone from ringing) with [...]

This assumes a Plug & Play phone system from Telephone Systems Direct.com but should work on most NEC DS1000/DS2000 phone systems. It is the first step in making any changes to the phone system programming. For assistance please call 866-898-2303. From a display phone with the handset down: Press ICM #*#* 372000 Press Hold The [...]