Testimonials
Sent: Wednesday, March 16, 2005 5:23 PM
To: ‘Sales Department’
Subject: RE: Invoice
You did a great job helping us in getting our system up when the old one went south. With that we came back and ordered the v-mail system to complete our phone system package. I would highly recommend your services to others looking for a phone system.
If we need phone equipment in the future we know that you can be counted on!
Thanks,
John Komar
President/CEO
Nutralab Inc.
From: Joseph Busby
Sent: Tuesday, May 29, 2007 1:58 PM
To: Jason Isaacs
Subject: Mitch
Also, Mitch (if I recall the name correctly) was tremendously helpful last week when Deltacomm decided to switch our main line to another DID. He was quick to respond and very professional and knowledgeable.
Kudos to him
Sent: Wednesday, May 18, 2005 11:11 PM
To: ‘Sales Department’
Subject: Thank You!
I received our order today and hooked it up. Everything is perfect and finally the staff can relax. They even helped hook it up! Our company is expanding and so will our phone needs. You can count on us to order from you again in the very near future.
Thanks a million!
Alan from Alarm-Central
PS. Chris was very quick and helpful. I wish I had him on our team! Don’t let him go! Also, you have my full permission to add this to your customer testimonials. One thing I can definitely say from experience, the NEC phone system is much better than our old dead Nortel of only 2 1/2 years.
From: Danny Tran
Sent: Wednesday, November 09, 2005 12:16 PM
To: ‘Sales Department’
I don’t even know why you have to ask. Going with your company for all my Telecommunication needs is the most stress free decision I’ve ever made. Westland Capital, Inc. is a client for life.
Dan Tran
President Westland Capital, Inc.
From: Evans, Dwain
Sent: Thursday, June 28, 2007 2:31 PM
Subject: Customer Service
I want to commend your company on its customer service and support. We purchased a DS2000 last July. Your tech people were very helpful in the installation, and have solved several other problems or questions since then. Yesterday we determined that we had a bad card with the help of Chris (I think). We received a replacement card before noon today and our system is back up and running. We are a company that depends very heavily on its telephones to conduct business. Great service. Thank you.
From: Colleen OKeefe
Sent: Friday, April 06, 2007 12:17 PM
To: ‘Sales Department’
Subject: Jason Isaacs
Hi Roger.
This letter is a bit overdue. I wanted to let you know of the superior customer service I received from Jason Isaacs.
Jason steered us in the right direction so that we didn’t purchase a system that was too big for our needs (it’s a small law office - total of 4 employee’s and three phone lines). He was so professional and courteous, and really took the time to find out about our company and what we would need and then worked with me to get our system shipped and installed in a matter of only days.
I just wanted to let you know that you have a valuable asset in Jason and how pleased we were with all that he did for us.
Thanks again.
Colleen O’Keefe
From: Charles Lange
Sent: June 27, 2006
Chris,
Thank you for your guidance and assistance over the past few weeks. Finding great customer service is rare these days, however, you came through for us with “flying colors”.
Thanks,
Charles Lange and the team at CEC Telecom, LLC
From: Heidi Zimmerman
Tyson,
I want you to know that I deal with many companies on a daily basis and the service that I normally receive is far from stellar, until I called your company. Not only were you extremely courteous and empathetic to the problems we were having, you took time out of your day to speak with your Technical Support Department and call me back with a resolution. The service I received from your company has not gone un-noticed and is appreciated more than I could ever express.
Thank you so much for helping me today and for proving that there are companies out there who strive to provide the best customer service possible.
Have a wonderful day and thank you again.
Heidi Zimmerman
Operations Manager
Roger,
I’ve been working with Mitch on some support issues lately. I just want to compliment his level of service and commitment. That guy is top notch. He really does care about the success of your customers.
I wish all the tech support folks I dealt with were HALF as good as him.
Thanks again for everything,
Dave Grenda
