Support

1-866-898-2303 option 2

Having problems getting your phone system working?
Our technicians are at their desks waiting to help!

We maintain an in-house staff of telecommunication professionals with over 40 years of combined knowledge.

At Telephone Systems Direct. we believe our internet customers are just as important as our local customers and deserve the same level of excellent service. A return phone call from a field technician hours after the service call is made is valuable time and money lost. We have therefore dedicated a highly trained and experienced team to servicing our internet customers immediately.

In many cases we can remotely connect to your computer using GoToMeeting to troubleshoot and resolve any issue's your system may have with minimal interference to your daily operations.

Losing money because your telephone system is not functioning at 100%?

We offer technical support for any Samsung telephone system and also for the NEC DS1000/2000 telephone system, the NEC DSX-80 and NEC DSX-40 telephone systems, the Vodavi STS v70 and the Panasonic 824 and 848 telephone system.

We can also assist with setting up routers and firewalls for Samsung VoIP telephone systems.

Our rates for technical support are $40.00 per 1/2 hour billed in 30 minute increments.

D-TAP Customers receive unlimited technical support.