Changing your phones answer mode

Posted in Samsung OfficeServ Knowledge Base. Written by Mitch Scott on August 29th, 2009

Your telephone has three different answer modes for intercom calls.

Auto Answer Mode – When someone intercoms your telephone you will hear a brief attention tone and the speakerphone will be automatically activated.    If a call is transferred to your phone in auto answer the internal (extension to extension) portion of the call will be handsfree but you must lift the handset or press the ANS/RLS or speaker button to answer the outside call.

Ring Mode – When a call is transferred to your telephone it will ring until you press the ANS/RLS button, speaker button or lift the handset.

Voice Announce – Your telephone will not ring.  After a short attention tone the caller can make an announcement but the handsfree microphone is not activated.  In order to reply to the caller you must lift the handset or press the ANS/RLS or speaker button to reply.

To change your answer mode:

  1. With your handset in the cradle press the Transfer Key
  2. Dial 103
  3. Press one of the following
    1. 0 for Ring Mode
    2. 1 for Auto Announce
    3. 2 for Voice Announce
  4. Press Transfer to store and exit from programming

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