Tag: samsung

Samsung OfficeServ Device Manager doesn’t recognize Java

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Java and OfficeServ Device Manager (OSDM)

On some PC’s OfficeServ Device Manage will not recognize Java even after it has been installed. If you run into this issue try this solution.

  1. Go to Java’s website.
  2. Click Downloads and find the link for all Java 8 Downloads.
  3. Find the offline version of Java for your operating system and install it.

OfficeServ Device Manager should recognize Java now.

Samsung OfficeServ Technical Support

Samsung OfficeServ Technical Support

Need Samsung OfficeServ Technical Support? Our technical support staff is certified on all Samsung phone systems. We can walk you through programming changes or troubleshooting over the phone or connect to your telephone system remotely.

$80.00
Shop now
Plug And Play Telephone Systems

Plug And Play Telephone Systems

Plug and Play Telephone systems that are assemble, programmed and you can install yourself.

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Recording the day greeting on an iDCS 28D

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To change your day greeting on a Samsung iDCS 28D, iDCS 18D, DS-5021 and DS-5014 telephone:

  1. Press the voicemail button
  2. Press * # 0000
  3. Enter the system password
  4. Press 1 to edit system prompts
  5. Enter 1001 for the Day prompt
  6. Press 1 to listen to the current prompt.  If this is not the prompt you want to record press * *
  7. If this is the correct prompt press 3 to discard the current recording and begin recording a new prompt.
  8. Press 2 when finished and review the greeting.   If the greeting is acceptable press # to save
  9. Hang up

Note: If you change any of your single digit options (press 1 for sales, 2 for accouting, etc.) you must have a technician connect to the voice mail and alter your Day Menu programming.

A typical night greeting  would be :

“Thank you for calling TelephoneSystemsDirect.com.  If you know the extension of the person you are trying to reach you may dial it at any time during this message.  For a company directory press 9, for an operator press 0 or remain on the line.”

This information is based on telephone systems maintained by TelephoneSystemsDirect consult your telecommunication company before making changes.

Recording the night greeting on an iDCS 28D

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To change your night greeting on an iDCS 28D phone for Samsung OfficeServ 100, 500, 7100, 7200 and 7400 phone system:

  1. Press the voicemail button
  2. Press * # 0000
  3. Enter the system password (0000 is the default).
  4. Press 1 to edit system prompts
  5. Enter 1002 for the Night prompt
  6. Press 1 to listen to the current prompt.  If this is not the prompt you want to record press * *
  7. If this is the correct prompt press 3 to discard the current recording and begin recording a new prompt.
  8. Press 2 when finished and review the greeting.   If the greeting is acceptable press # to save
  9. Hang up

Note: If you change any of your single digit options (press 1 for sales, 2 for accouting, etc.) you must have a technician connect to the voice mail and alter your Night Menu programming.

A typical night greeting  would be :

“Thank you for calling TelephoneSystemsDirect.com normal business hours are Monday through Friday 8am to 5pm.  If you know the extension of the person you are trying to reach you may dial it at any time during this message.  For a company directory press 9 otherwise please call back during normal office hours.”

This information is based on telephone systems maintained by TelephoneSystemsDirect consult your telecommunication company before making changes.

Samsung OfficeServ Telephone Systems

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Samsung OfficeServ Technical Support

Samsung OfficeServ Technical Support

Need Samsung OfficeServ Technical Support? Our technical support staff is certified on all Samsung phone systems. We can walk you through programming changes or troubleshooting over the phone or connect to your telephone system remotely.

$80.00
Shop now