Our experienced technicians can troubleshoot, repair and fine tune your NEC DS1000 and DS2000 telephone system programming. Most telephone system programming issues can be resolved by our technicians walking you through the programming steps over the telephone. We also offer remote programming via a webmeeting.
Things you should know:
- A detailed description of the problem. Note any error messages that show on the phone display.
- For remote programming we will need a computer with a serial port and the NEC DS1000 or DS2000 programming cable. Most new laptop computers do not have serial cables so you will need a USB to serial connector.
Technical support rates are $80.00 per hour. For more information or an estimate on how long it will take to resolve your technical problem you can contact our technical support department at 866-898-2303 opt 2.
