Posted in NEC DSX Phone System. August 10th, 2009
Step 1: Fasten the telephone system to the wall.
Securely fasten the telephone system to the wall using proper mounting hardware.
The telephone system needs to be placed in a location close to the D-MARC and Station Cable Block.
PICTURE
D-MARC: This is where your telephone provides you access to your telephone lines. It will usually have an orange [...]
Posted in NEC DSX Phone System, Phone System Installation Tips. July 30th, 2009
Locate the MOH input on the NEC DSX 40 on the underside of the main cabinet.
Locate the headphone input for the radio or music on hold device.
Obtain an audio cable that has a mono audio minijack (1/8”) on one end and a connector compatible with
the music on the other. Notice the end of the mono [...]
Posted in NEC DS 2000 and DS 1000 Phone Systems, NEC DSX Phone System. July 7th, 2009
Problem: On a DS1000/2000 phone system callers are sent directly to a users mailbox instead of ringing the NEC phone and then going to a mailbox. Dialing or inter-coming the phone extension number causes the phone to ring as normal.
Solution: This is typically caused when the NEC DS2000 or NEC DSX user inadvertently puts their [...]
Posted in NEC DSX Phone System. November 13th, 2008
The following is instructions on recording an auto-attendant greeting using the built-in auto-attendant (not the Intramail). Follow this link for instructions on recording an auto-attendant greeting when you are using the Intramail voice mail. Note that when using the built-in auto-attendant there is no messaging capabilities. In order to take messages you will need to [...]
Posted in NEC DSX Phone System. November 4th, 2008
PRODUCT SUMMARY
The Good: Fixed function keys such as Hold, Conference, Transfer and Redial in addition to 8 programmable feature keys make the NEC Cordless DECT phone much more user friendly than standard analog cordless phones. Convenient 3 line display shows messages waiting, extension name and caller ID information. The Backlit keypad helps with dialing in [...]
Posted in NEC DSX Phone System. November 3rd, 2008
To change the time and date on a NEC DSX telephone system using a NEC 22B Display Tel or a NEC 34B Display Tel follow these steps:
Locate extension 300 (You can get the extension number by pressing 6 with the phone in an idle state
With the phone in an idle state press # 8 3
Enter [...]
Posted in NEC DSX Phone System. September 26th, 2008
The first step is to record your temporary message in an instruction mailbox. In this case we are using instruction mailbox 803 (003). Before you record a new message in mailbox 803 make sure that it is not being used by choosing the “listen option” before re-recording. This is assuming you have a TelephoneSystemsDirect.com NEC [...]
Posted in NEC DSX Phone System. September 26th, 2008
STEP 1: PRESS ICM, DIAL 700.
“please enter the mailbox number”
STEP 2: DIAL 300
“you have no new messages”
STEP 3: DIAL 72
“welcome to the system administrator menu”
STEP 4: PRESS THE BUTTON UNDER INST (OR NEXT TO INSTRUCTION ON A 34-BUTTON SUPER DISPLAY PHONE)
“please enter the mailbox number for the [...]
Posted in NEC DSX Phone System. September 25th, 2008
NEC DSX Intramail PRO Voice Mail
One of the reasons why the NEC DSX-40, NEC DSX-80 and NEC DSX-160 telephone systems have become so popular in today’s business marketplace might be because of their NEC DSX Intramail PRO Voice Mail. NEC DSX Intramail voice mail has emerged as a viable option because it features programming simplicity, powerful [...]
Posted in NEC DSX Phone System. September 19th, 2008
The NEC DSX Telephone System was designed for mid-sized businesses whose size might increase in the next few years. Principally, the NEC DSX Telephone System was created on the success of its predecessor, the NEC DS2000. Whereas the DS2000 can accommodate a maximum of thirty-two Lines, the NEC DSX Telephone System increases that amount to [...]
Posted in NEC DSX Phone System. August 31st, 2008
Line appearance keys
The first row of button usually has your line keys labeled line 1 – line x
A line key provides an extension user with one-button access to outside lines. The extension user just presses a line key to place or answer a call on the line. There is no need to dial codes to [...]
Posted in NEC DSX Phone System. August 30th, 2008
Transfer permits an extension user to send (i.e., extend) an active call to any other extension in the system. With Transfer, any extension user can quickly send a call to the desired co-worker. A call a user transfers automatically recalls if not picked up at the destination extension.
An extension user can Transfer both outside calls [...]
Posted in NEC DSX Phone System. August 22nd, 2008
The personal speed dial buttons on the NEC DSX 22B Display Tel and the DSX 34B Display Tel are the ten buttons located directly below the display. The first of these buttons corresponds to speed dial bin 701 and the last speed dial 710. Once a speed dial number has been stored in [...]
Posted in NEC DSX Phone System. August 6th, 2008
The NEC DSX-40, DSX 80 and DSX 160 phone system can do a conference call with up to 8 members. This can be a combination of outside lines (up to the number of telephone lines you have from the phone company) and internal extensions. With the NEC phone system you can have a maximum of [...]
Posted in NEC DSX Phone System. August 6th, 2008
Incoming calls on a NEC DSX telephone system usually follow Key Ringing (3112). The DSX 22B and 34B Display Phones can be programmed to ring or not ring on an individual basis by using the feature code # 7 2 5. Press # 7 2 5 and you’ll notice that all of your line appearance buttons [...]
Posted in NEC DSX Phone System. June 24th, 2008
To make programming changes on the NEC DSX-80, DSX-40 or DSX-160 telephone system with PC Programmer you will first need to download and install the software (click here). After installing the program on your PC you will need to connect the NEC telephone system to your Local Area Network and assign an IP address to [...]
Posted in NEC DSX Phone System. June 5th, 2008
To change the time or date on your NEC DSX 22B display tel you will need to first locate extension 300 (check the display or press the 6 on your keypad).
Leave the handset down and press # 8 3
Enter the time in 24-hour format
Press the HOLD button
Enter 2 digits for the month, 2 digits for [...]
Posted in NEC DSX Phone System. May 16th, 2008
Following these steps will enable programming on an NEC DSX phone system. Changing settings while in technician level programming on an NEC DSX may adversely effect phone system operation. If you are unsure how to program your system please call us for support at 866-898-2303. We can remotely access your system and you can watch [...]
Posted in NEC DSX Phone System, Phone System Installation Tips. May 14th, 2008
To connect an external paging horn or system to the NEC DSX telephone system you will need a 1/8″ mono audio cable connected to the audio output on the CPU card. The other end of the audio cable should match the input on your paging system. If you are connecting to a [...]
Posted in NEC DSX Phone System, Phone System Installation Tips. April 27th, 2008
The NEC DSX-80 and DSX-160 telephone systems have 3 1/8″ minijacks located on the CPU card. The 2 minijacks closest to the outside are the audio inputs. The first minijack is audio in 1, the second is audio in 2 and the third is a page output. To connect music-on-hold you will need a mono [...]
Posted in NEC DSX Phone System. April 27th, 2008
To change the name that is displayed on your NEC DSX 22B display tel telephone:
Press the soft key under Menu
Press the soft key under More until you see Name on your display
Press the soft key under Name
Press the Clear button to erase the current name and use the keypad to enter the new name
Press the [...]
Posted in NEC DSX Phone System. April 27th, 2008
The NEC DSX Intramail has 16 special mailboxes that can be used for 4 different functions. These mailboxes are numbered 001 through 016 (or 801 – 816 depending on your version) and they can be programmed to perform the following functions:
Instruction Mailbox: An instruction mailbox is used to give callers…. instructions! Normally these mailboxes are [...]
Posted in NEC DSX Phone System. April 27th, 2008
Adding a voice mail to your phone system can increase your employee productivity, make your company sound more professional and allow you to provide superior customer service. The voice mail/auto attendant for the NEC DSX telephone system is the Intramail.
The NEC DSX Intramail is both a voice mail and an auto-attendant. The Intramail is available [...]
Posted in NEC DSX Phone System. April 27th, 2008
If you are using the Intramail with your NEC DSX phone system then your day greeting is usually set up as instruction mailbox 002 (verify with your system administrator). To change the greeting using a 22B display tel:
Press ICM 700
Dial 300 and enter the passcode
Press 72 for System Administration
Press 4 for instruction mailboxes
Enter 002 and [...]
Posted in NEC DSX Phone System. April 27th, 2008
If you are using the Intramail with your NEC DSX telephone system (22B display tel phone) then your general delivery mailbox is usually set up as mailbox 600 (verify with your system administrator). This is the mailbox that callers are usually sent to if they press 0 or make no choice from the auto attendant [...]
Posted in NEC DSX Phone System. April 27th, 2008
To take full advantage of the NEC Intramail you will need to record a personal greeting, record your mailbox name and change your mailbox password.
Step 1: Recording your personal greeting
Press the V-Mail button, press the softkey under Greet and choose the greeting you wish to record – 1, 2 or 3. I recommend using [...]
Posted in NEC DSX Phone System. April 16th, 2008
These instructions will work for the NEC DSX 34B Display Telephone and the NEC DSX 34B Super Display phone as well as the NEC DSX 22B Display phone.
The NEC 22B Display Telelphone has a built in handset plug in the bottom of the phone eliminating the need for a headset amplifier.
Turn the 22B Display Telephone [...]