To change your day greeting on a Samsung iDCS 28D, iDCS 18D, DS-5021 and DS-5014 telephone: Press the voicemail button Press * # 0000 Enter the system password Press 1 to edit system prompts Enter 1001 for the Day prompt Press 1 to listen to the current prompt.  If this is not the prompt you want to [...]

To change your night greeting on a Samsung OfficeServ 100, 500, 7100, 7200 and 7400 phone system: Press the voicemail button Press * # 0000 Enter the system password Press 1 to edit system prompts Enter 1002 for the Night prompt Press 1 to listen to the current prompt.  If this is not the prompt [...]

The NEC DSX-80 and DSX-160 telephone systems have 3 1/8″ minijacks located on the CPU card. The 2 minijacks closest to the outside are the audio inputs. The first minijack is audio in 1, the second is audio in 2 and the third is a page output. To connect music-on-hold you will need a mono [...]

To change the name that is displayed on your NEC DSX 22B display tel telephone: Press the soft key under Menu Press the soft key under More until you see Name on your display Press the soft key under Name Press the Clear button to erase the current name and use the keypad to enter [...]

The NEC DSX Intramail has 16 special mailboxes that can be used for 4 different functions.  These mailboxes are numbered 001 through 016 (or 801 – 816 depending on your version) and they can be programmed to perform the following functions: Instruction Mailbox: An instruction mailbox is used to give callers…. instructions!  Normally these mailboxes [...]

Adding a voice mail to your phone system can increase your employee productivity, make your company sound more professional and allow you to provide superior customer service. The voice mail/auto attendant for the NEC DSX telephone system is the Intramail. The NEC DSX Intramail is both a voice mail and an auto-attendant. The Intramail is [...]

If you are using the Intramail with your NEC DSX phone system then your day greeting is usually set up as instruction mailbox 002 (verify with your system administrator). To change the greeting using a 22B display tel: Press ICM 700 Dial 300 and enter the passcode Press 72 for System Administration Press 4 for [...]

If you are using the Intramail with your NEC DSX telephone system (22B display tel phone) then your general delivery mailbox is usually set up as mailbox 600 (verify with your system administrator). This is the mailbox that callers are usually sent to if they press 0 or make no choice from the auto attendant [...]

To take full advantage of the NEC Intramail you will need to record a personal greeting, record your mailbox name and change your mailbox password. Step 1: Recording your personal greeting Press the V-Mail button, press the softkey under Greet and choose the greeting you wish to record – 1, 2 or 3. I recommend [...]

These instructions will work for the NEC DSX 34B Display Telephone and the NEC DSX 34B Super Display phone as well as the NEC DSX 22B Display phone. The NEC 22B Display Telelphone has a built in handset plug in the bottom of the phone eliminating the need for a headset amplifier.   Turn the 22B [...]

The first thing you should do when you enter programming mode on the Samsung OfficeServ 7000 phone system (iDCS18d and iDCS28d) is locate your cursor. Look on the top line, first character and you should see a small underscore, this is your cursor. To move the cursor around you use the left and right soft keys (the [...]