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Samsung OfficeServ Soft Phone
The Samsung OfficeServ Soft Phone license is a lap top or workstation application that allows VoIP phone calls via the Internet through your computer. The VoIP option must be available in your Samsung phone system to implement this feature.
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Samsung OfficeServ Email Gateway
The E-Mail Gateway provides functionality to an authorized Mailbox Subscriber on either the SVMi-E, SVMi-8E, SVMi-16E or SVMi-20E Systems.
This functionality enables the Authorized Subscriber to receive their Voice Mail Messages via E-Mail to their Inbox as WAV file attachments.
The Unlimited User license allows that every Mailbox created on the SVMi-E, SVMi-8E, SVMi-16E or SVMi 20E can be authorized to have this functionality enabled.
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Samsung OfficeServ Link
OfficeServ LINK is the application gateway that provides the software Licensing and supports all the OfficeServ CTI applications (Call, Operator, Open TSP, and DataView). This is needed to support any OfficeServ application. 1 is required per iDCS/OS system.
Also included with the OfficeServ LINK is OfficeServ Easy Set. This is a personal Keyset Admin/manager. This browser based application empowers each user to manage their own Keyset features like forwarding, speed dials, and messaging. This application only works with LAN connections and requires upgraded software.(Version 2.43 main control software or higher).
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Samsung OfficeServ Call
The Samsung OfficeServ Call license is a lap top or workstation application that allows controll of your telephone through your computer. It is sold in 10 seat increments. OfficeServ Link option must be installed in your Samsung phone system to implement this feature.
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Samsung OfficeServ Operator
OfficeServ Operator provides PC-based attendant operations to make high volume call trafic as smooth and simple as possible. Using the simplicity of point-and-click operation, or using keyboard commands, incoming and internal calls can be handled efficiently to their final destination.
There can be multiple Operator clients connected to the OfficeServ Link application gateway working together within the same system. Office Serv Operator is sold per operator.
This application requires Software Licensing per Operator position. It also requires OfficeServ LINK.
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Samsung OfficeServ Dataview
The OfficeServ DataView application is the Samsung solution for live monitoring and historical reporting on IP-enabled iDCS and OfficeServ platforms. Providing comprehensive information and statistics, DataView gives call centers increased functionality and greater efficiency.
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Samsung OfficeServ 7100 SIP Trunk License
Each Samsung OfficeServ 7100 SIP Trunk license allows you to connect 1 SIP Trunk to the OfficeServ 7100, 7200 or 7400. Also requires the MGI License on the Samsung 7100 and a MGI card on the OfficeServ 7200 and 7400.
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