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Archive for April, 2008


Recording the day greeting on an iDCS 28D

Tuesday, April 29th, 2008

To change your day greeting on a Samsung iDCS 28D, iDCS 18D, DS-5021 and DS-5014 telephone:

Press the voicemail button
Press * # 0000
Enter the system password
Press 1 to edit system prompts
Enter 1001 for the Day prompt
Press 1 to listen to the current prompt.  If this is not the prompt you want to record press * *
If this is [...]

Recording the night greeting on an iDCS 28D

Tuesday, April 29th, 2008

To change your night greeting on a Samsung OfficeServ 100, 500, 7100, 7200 and 7400 phone system:

Press the voicemail button
Press * # 0000
Enter the system password
Press 1 to edit system prompts
Enter 1002 for the Night prompt
Press 1 to listen to the current prompt.  If this is not the prompt you want to record press * [...]

Connecting Music Or Message On Hold To A NEC DSX

Sunday, April 27th, 2008

The NEC DSX-80 and DSX-160 telephone systems have 3 1/8″ minijacks located on the CPU card. The 2 minijacks closest to the outside are the audio inputs. The first minijack is audio in 1, the second is audio in 2 and the third is a page output. To connect music-on-hold you will need a mono [...]

Changing The Name On A NEC DSX 22B Display Tel

Sunday, April 27th, 2008

To change the name that is displayed on your NEC DSX 22B display tel telephone:

Press the soft key under Menu
Press the soft key under More until you see Name on your display
Press the soft key under Name
Press the Clear button to erase the current name and use the keypad to enter the new name
Press the [...]

NEC DSX Intramail Mailbox Types

Sunday, April 27th, 2008

The NEC DSX Intramail has 16 special mailboxes that can be used for 4 different functions.  These mailboxes are numbered 001 through 016 and they can be programmed to perform the following functions:

Instruction Mailbox:  An instruction mailbox is used to give callers…. instructions!  Normally these mailboxes are used for your day and night greeting where [...]

NEC DSX Intramail Basics

Sunday, April 27th, 2008

Adding a voice mail to your phone system can increase your employee productivity, make your company sound more professional and allow you to provide superior customer service. The voice mail/auto attendant for the NEC DSX telephone system is the Intramail.
The NEC DSX Intramail is both a voice mail and an auto-attendant. The Intramail [...]

Changing The Day Greeting On A NEC DSX 22B Display Tel

Sunday, April 27th, 2008

If you are using the Intramail with your NEC DSX phone system then your day greeting is usually set up as instruction mailbox 002 (verify with your system administrator). To change the greeting using a 22B display tel:

Press ICM 700
Dial 300 and enter the passcode
Press 72 for System Administration
Press 4 for instruction mailboxes
Enter 002 and [...]

Recording The Operator Mailbox Greeting On A NEC DSX 22B Display Tel

Sunday, April 27th, 2008

If you are using the Intramail with your NEC DSX telephone system (22B display tel phone) then your general delivery mailbox is usually set up as mailbox 600 (verify with your system administrator). This is the mailbox that callers are usually sent to if they press 0 or make no choice from the auto attendant [...]

Setting Up A Mailbox On A NEC DSX Intramail

Sunday, April 27th, 2008

To take full advantage of the NEC Intramail you will need to record a personal greeting, record your mailbox name and change your mailbox password.
Step 1: Recording your personal greeting
Press the V-Mail button, press the softkey under Greet and choose the greeting you wish to record - 1, 2 or 3. I recommend using [...]

Connecting a headset to a NEC DSX 22B Display Tel

Wednesday, April 16th, 2008

These instructions will work for the NEC DSX 34B Display Telephone and the NEC DSX 34B Super Display phone as well as the NEC DSX 22B Display phone.
The NEC 22B Display Telelphone has a built in handset plug in the bottom of the phone eliminating the need for a headset amplifier.  
Turn the 22B Display Telephone [...]